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General terms and conditions (AGB) for customers

of astebo gmbh | Status 01.01.2020 | Download as .pdf

1 Scope and general

In connection with our deliveries of goods and other services for which astebo gmbh is the service provider, these General Terms and Conditions of Business (AGB) shall apply exclusively between astebo gmbh and the customer.

By concluding the contract (the order), the ordering company agrees to the validity of these General Terms and Conditions of Business in their latest valid version, also for future business transactions in full and exclusively.

The agreement of foreign business conditions is rejected and excluded by astebo gmbh. astebo gmbh is not obligated to contradict foreign terms and conditions, even if astebo gmbh is aware of them. Deviations from our conditions or terms of business are therefore ineffective and do not become part of the contract, unless they are expressly accepted by us in whole or in part in writing. Contracts are concluded exclusively according to the currently valid general terms and conditions of astebo gmbh. These GTC are available online at www.astebo.com, so that the contractual partner can inform himself about the current status before each conclusion of the contract.

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If an agreed clause violates mandatory law, the remaining provisions of this contract shall remain in full force and effect. Any invalid contractual provision will be replaced by one that comes as close as possible to its economic content. This also applies analogously to gaps.

Oral collateral agreements are invalid.

2 Offer and contract conclusion

cost estimates are non-binding and subject to a charge unless otherwise agreed in writing.

offers are non-binding and subject to confirmation. If nothing else is stated, astebo gmbh is bound to its offer for four weeks. Offer documents may not be made available to third parties.

A legal transaction only becomes legally effective with a written order confirmation from astebo gmbh.

The information contained in our price lists, catalogues and advertising media does not constitute an offer and does not contain any information determining performance within the meaning of § 922 (2) ABGB (Austrian Civil Code).

All media directly or indirectly related to the contract, such as sketches, plans, samples, brochures and similar, remain without exception the intellectual property of astebo gmbh and require the prior explicit and written consent of astebo gmbh before any transmission or transfer to third parties.

3 Delivery time, delivery deadline, delay

delivery periods are always only given approximately and without obligation. Expressly agreed delivery periods shall commence on the date of our written order confirmation. They shall be extended by the period of time by which the contractual partner was or is in default of fulfilling its obligations to us.

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In cases of force majeure, delivery periods / dates are extended or postponed appropriately. The same applies to strikes on the part of the trade unions, transport delays, machine breakage, sovereign measures and other circumstances for which we are not responsible or over which we have no influence. At the earliest twelve months after receipt of our notification, the contractual partner shall be entitled to withdraw from the contract.

If we are in default of delivery periods and delivery dates due to our own fault, the contractual partner shall be entitled to a one-time compensation for default after three reasonable grace periods, but at the earliest six months after notification, up to a maximum of 2% of the invoice value of the delivery affected by the default.

default of the buyer

Delay is the intentional or unintentional delay of performance. As a result, a delay must be avoided under all circumstances or diversified immediately with measures.

If, nevertheless, the Purchaser is in default, the following penalties shall be deemed agreed:

Delay of the delivery or pickup release for final production:

1.5 % of the order amount per month. The final invoice is triggered at the time of final production and is due according to the payment agreement.

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If the customer has transmitted incorrect or incomplete data for the preparation of the offer and/or during the preparation phase of the trade union and has not corrected anything in time before the start of the service, the customer shall bear all direct or indirect additional costs associated with this.

<h2'3 style="text-align: justify;">Transition from danger

The risk shall pass to the Purchaser, even in the case of carriage paid delivery, at the latest upon dispatch of the delivery ex works, even if partial deliveries are made or we have assumed other services, e.g. the commissioning of the carrier, transport and installation or the shipping costs.

In the event of delayed acceptance by the Purchaser ex works, the risk shall pass to the Purchaser on the day of notification of readiness for dispatch.

acceptance of delivery

The delivery is to be checked by the buyer for completeness and visual defects immediately after receipt. If the delivery does not comply with the contractual provisions upon acceptance, the customer shall immediately give us the opportunity to remedy the defects. The customer cannot refuse acceptance of the delivery and the associated invoice on the grounds of the defectiveness of the delivery.

4 prices

Our prices are ex works and do not include the applicable taxes and duties. Not included are the costs of packaging, transport insurance, guarantees, freight and assembly, which are charged separately.

All products and merchandise remain the exclusive and unrestricted property of astebo gmbh until full payment has been received.

The contractual partner is entitled to combine our goods with other trades, however, we shall receive priority co-ownership of the combined trades in proportion to the value of the goods of the trades to be combined.

In the event of seizure, confiscation or other interventions by third parties, the Purchaser must notify us immediately.

If, in the case of deliveries to foreign countries, special legal provisions apply to the safeguarding of the retention of title there, the customer is obliged to take all measures to make our retention of title effective in the legal form (e.g. affixing of signs, entry in public registers). If the law in this area where the delivery item is located does not permit the retention of title, but allows us to reserve other rights to the delivery item, we may exercise all rights of this kind. If the customer violates this obligation, we are entitled to retain the parts not yet delivered until proof of fulfilment of this condition is provided or to withdraw from the contract without granting a grace period. In the latter case, the conditions as agreed under point 5 Cancellation Policy shall apply.

7 Terms of payment and late payment

full payment of the invoice in the agreed currency must be made within 14 days of the invoice date without any deductions to our account at the bank specified in the order confirmation or invoice.

If the invoice is paid within three working days a deduction of 1% discount is hereby agreed. All such rebates and discounts shall become void if the buyer defaults on the payment of claims against us. This is also the case if the delay in payment concerns other services.

In the absence of an order confirmation to the contrary, half of the purchase price is due for payment upon receipt of the order confirmation and the remainder upon notification of readiness for dispatch. The retention of a warranty reserve or the like by the buyer is only possible on the basis of special agreements and upon payment of the associated guarantees.

The settlement date is the day on which we can dispose of the amount.

If the Purchaser defaults on payment in instalments or instalments (crediting), the entire outstanding debt becomes due immediately (loss of deadline).

For each reminder a lump sum of at least € 40 will be charged in accordance with EU Directive 2011/7/EU. All those fees of third parties (lawyers, debt collection agency, credit protection associations) are to be paid in full and without deduction by the customer immediately if the customer is in default of payment. In accordance with the German Payment Default Act (ZVG), we set the default interest at a minimum of 9.2% above the base rate per annum. The reservation of title shall be fully applicable here as well as to the invoice amount and shall remain in full force until all costs incurred plus interest have been paid in full. We will send three reminders, after which the customer will immediately file for insolvency and we will collect the goods in our ownership. All associated costs shall be borne by the customer.

8 Warranty claims

For delivered products, we assume the warranty for defects resulting from a fault in design, material or workmanship in accordance with the following provisions. Warranty rights beyond this do not exist.

Defective parts or services are to be repaired or replaced in an appropriate form exclusively at our discretion, provided that the defect already existed at the time of the transfer of risk, for which the burden of proof lies exclusively with the buyer and must be expressly acknowledged by us or confirmed by a court of law.

Parts replaced within the scope of subsequent performance are our property. Unless otherwise agreed, we shall only bear the costs arising from the repair or replacement of the defective parts in our workshops.

The Purchaser is obliged to return the defective goods or defective parts at our expense to us or to a third party designated by us upon request for the purpose of subsequent delivery. If parts of a delivery or the delivery as a whole are taken back, the buyer is obliged to compensate us for the reduction in value during use.

The Purchaser shall be obliged to inform us immediately and in writing of any defects that have occurred in connection with the work product, otherwise all warranty claims shall be forfeited.

Excluded from the warranty are defects resulting from: natural wear and tear, inadequate maintenance, failure to observe operating instructions or manuals, excessive strain, use of unsuitable equipment and unsuitable raw materials, or of raw materials or equipment which, due to their nature, cause greater wear and tear, chemical or electrolytic influences, defective construction and assembly work not carried out by us, and as a result of other circumstances not caused by us.

All those defects which have no direct and noticeable effect on the function of the system components or on the quality of the product to be produced, such as in particular optical defects or similar, are expressly excluded from the warranty.

The warranty shall expire if the Purchaser or third parties carry out modifications or repairs to the delivery without our written consent; further, if the Purchaser does not immediately take suitable measures to prevent the damage from becoming greater; and finally, if the defect cannot be remedied by reasonable technical means.

If an order is made on the basis of design information, drawings or models provided by the customer, our warranty does not extend to the correctness of the design, but only to the fact that the design is made according to the customer's specifications. We are not subject to any obligations to examine and warn. The customer shall indemnify and hold us harmless in the event of any infringement of third party industrial property rights.

We accept no liability whatsoever for repair orders or for changes or modifications to orders where the warranty has expired, nor for third-party products.

The warranty period is twelve months and begins to run with the transfer of risk, irrespective of the recognisability of the defect. The warranty period shall not be extended for the main delivery, nor for the replaced or new parts, even if new parts are included in the main delivery.

A recourse of consequential harm caused by a defect as well as claims according to 933a ABGB are expressly excluded.

We reserve the right to realise liability rebates or payment guarantees via an insurance company or bank. The customer shall bear the costs incurred for this.

9 Product safety

Our products offer only that level of safety that can be expected on the basis of approval regulations and use in accordance with the operating instructions within the scope of the conditions of use defined by us (intended fuels, compliance with the intended environmental parameters) and under the condition of regular professional maintenance and cleaning.

10 Right of retention and offsetting

The Purchaser may only withhold payments to secure claims against us or offset them against such claims if they have been recognised by us or have been legally established.

11 Damages

Claims for damages by the customer are excluded as far as legally possible, unless intent or gross negligence on our part can be proven. Our warranty obligation as defined in point 8 applies. Any further liability for damages is excluded for any direct or indirect financial losses (in particular consequential losses or loss of earnings). Irrespective of this, any claim for damages is in any case limited to half of the contract amount.

Claims for damages by the Purchaser shall become statute-barred within six months from the date on which the damage becomes apparent, irrespective of this, in any case one year after the passing of risk.

12 Data protection

The personal data of the contractual partner, which the contractual partner makes known to us within the scope of the respective conclusion of the contract, will be processed by us for the purpose of fulfilling the contract and for advertising our products to the contractual partner; the legal basis for this is Article 6 paragraph 1 lit b and f of the Basic Data Protection Regulation. Our legitimate interest lies in the direct advertising of our products to contractual partners.

Further information on the processing of personal data can be found on our website under data protection information.

13 Place of performance, jurisdiction and applicable law

For delivery and payment, our headquarters in Machtrenk shall be deemed to be agreed as the place of performance, even if the transfer is made at a different location as agreed.

For all disputes arising from or in connection with this contract, the jurisdiction of the court responsible for our headquarters and the law applicable there is agreed. This contract and all disputes arising in connection with this contract are subject to Austrian substantive law to the exclusion of the conflict of laws rules. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

We reserve the right, however, to assert our rights also before any other court having jurisdiction over the buyer according to Austrian law.

General Conditions of Purchase (AEB)

of astebo gmbh | Status 01.02.2020 | Download as .pdf
 
1. scope and general

By concluding the contract (the order), the Supplier agrees to the validity of our General Terms and Conditions of Purchase in the latest valid version, also for future business transactions. Our General Terms and Conditions of Purchase are available online at www.astebo.com, so that the Supplier can inform itself about the current status before each conclusion of a contract..

Regulations deviating from these Terms and Conditions of Purchase - in particular the Supplier's General Terms and Conditions of Business - as well as supplements shall only become part of the contract if we have confirmed this in writing.

If an agreed clause violates mandatory law, the remaining provisions of this contract shall remain in full force and effect. Any invalid contractual provision will be replaced by one that comes as close as possible to its economic content. This also applies analogously to gaps.

Oral collateral agreements are invalid.

2. offer and conclusion of contract

Quotes and offers from the Supplier are free of charge. The Supplier shall be bound by its offer for eight weeks without indexation.

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Orders become binding for us only after we have received the written order confirmation in accordance with the astebo form, including the company signature of the management authorised to sign.

The supplier must confirm receipt of our letter of acceptance within 3 working days of receipt by means of a written order confirmation.

The information contained in the Supplier's price lists, catalogues and advertising media constitutes in any case an offer by the Supplier and can be called up by us at any time under the conditions stated therein.

All media directly or indirectly connected with the concluded contract, such as sketches, plans, samples, brochures and similar, remain without exception our intellectual property and require our prior written consent before any transmission or transfer to third parties.

The order number must be quoted by the supplier in all documents relating to the order.

Our silence in response to suggestions, demands, amendments or other correspondence from the Supplier shall in no case be deemed to constitute consent.

We reserve the right to make changes to the delivery or service even after conclusion of the contract, provided that this is reasonable for the supplier or customary in the industry.

If the Supplier uses data, primary materials, tools or manufacturing processes other than those approved by us, it must obtain our express written consent in advance. The Supplier may not make any changes to the data, design or construction without our prior written consent. Relocation of the production site to other locations or subcontractors than those specified in the offer is only permitted with our prior, express and written consent.

3. delivery time, delivery deadline, delay

delivery periods are always specified by the supplier in such a way that it is assumed that the transaction is a firm deal. Agreed delivery periods begin with the date of our written declaration of acceptance.

If the Supplier is aware that it will be in default with the delivery and/or service, we must be informed immediately of the impending default and its expected duration. Such notification shall not result in an exemption from the following contractual penalty.

If the supplier is in default of delivery, we are entitled to charge a price reduction of 2.5% of the order total including VAT for each month of default that has begun.

The Supplier is obliged to compensate for any damage caused by the delay. This includes, but is not limited to, the costs for special transports, production losses due to machine downtime and the additional expenses for covering purchases as well as lost profits and other financial losses of any kind.

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4. transition from danger

The Supplier shall bear the costs as well as the risk of transport until the goods are accepted without defects at the agreed destination. The risk of damage or loss shall only pass to us upon delivery. The Supplier shall take out transport insurance for the goods and pack them properly. Damage caused by improper packaging prior to acceptance by us shall be borne by the Supplier. DDP according to incoterms in the latest version.

5. prices

Prices communicated to us are fixed prices, including all services required for the fulfilment of the contract, and in particular therefore all taxes (including value added tax) and duties, packaging, transport and insurance costs, guarantees, sureties, freight and assembly costs, contract fees, export fees, import fees, implementation fees, escort interest, customs duties and customs charges, official commission fees, transfer fees and all other fees/incidental costs.

Claims of the supplier according to § 1168 ABGB are excluded.

If the exchange rate of the currency shown on the invoice differs from the Euro, the purchase price will be calculated according to the value ratio of the two currencies on the day the contract is concluded and thus represents the agreed purchase price. In this context, amounts on account, advance and instalment payments are recalculated and offset in the same way after adjustment for exchange rate fluctuations.

invoices may only be issued after complete delivery or service provision or complete and defect-free documentation has been handed over by the Supplier. Invoices must always be sent by post, the costs for this shall be borne by the Supplier. At the request of the Purchaser, the invoice can be sent digitally, by e-mail.

5. Terms of payment and late payment

We will pay the invoice amount, less any agreed retention of liability, in the agreed currency within 90 days of the invoice date to the Supplier's account stated on the invoice.

If the invoice is paid within 60 working days of receipt, a deduction of 4% discount is hereby agreed.

Replacement by the Supplier of any reminder or court fees, interest on arrears, collection charges or lawyers' fees of any kind incurred by the Supplier in relation to us is excluded, and any costs incurred in this respect shall therefore be borne in full by the Supplier.

6. cancellation option

Cancellation of the order is not possible on either side - irrespective of the possibility of withdrawal on our part due to a delay on the part of the supplier.

As soon as a provisional insolvency administrator is appointed for the Supplier's affairs or insolvency proceedings are opened against the Supplier's assets or are dismissed for lack of assets to cover costs, we shall be entitled to withdraw from the contract in whole or in part.

7. retention of title

All products and merchandise become our full property at the time of the transfer of risk. Retention of title to the delivered goods is therefore excluded. Intellectual property rights to the item are transferred to astebo gmbh already in the offer phase.

8. warranty claims

For delivered products, the supplier assumes the warranty for defects of all kinds. The Supplier is responsible for compliance with all laws, standards and other relevant regulations applicable at the place of delivery.

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§ 377 UGB does not apply.

The Supplier undertakes to keep suitable spare parts in stock and to carry out repairs for a period of 10 years from acceptance.

exclusions of liability as well as limitations of liability of the supplier, in particular from the title of warranty or compensation, are not accepted.

The warranty period is 10 years from the date of delivery, whereby within the entire warranty period it is assumed that there is a defect, that the delivered item was already defective at the time of delivery and that the Supplier is at fault.

Parts replaced under warranty are our property. The Supplier shall bear all direct and indirect costs associated with the fulfilment of its obligations under warranty. The warranty shall be provided on site at the expense of the Supplier.

The Supplier has a maximum of three working days to remedy the defects after commissioning, otherwise we are entitled to have the defects remedied by expert third parties or to withdraw from the contract due to delay. The direct and indirect costs associated with this shall be borne in full by the Supplier.

9. right of retention and set-off

We are entitled to withhold payments to secure claims against the Supplier or to offset them against justified claims on our part against the Supplier.

In the event of defective delivery, the term of payment shall be extended by the time until the defect has been completely remedied or until delivery has been made in accordance with the contract.

A set-off against our claims with counterclaims of any kind whatsoever is excluded

The payment does not represent any acknowledgement of the completeness, correctness or freedom from defects of the delivery.

A retention of 10% of the total order value excluding VAT will be retained for orders of € 10,000 net or more for a period of two years. This retention can also be redeemed by the Supplier by means of a guarantee from an insurance company or bank, provided that we give our prior written consent to this.

10. damages and liability

The Supplier shall be liable for slight negligence, gross negligence and intent, whereby any misconduct on the part of the Supplier in this regard is presumed in the event of damage.

liability exclusions as well as liability limitations of the supplier are not accepted.

The statutory limitation periods apply, a reduction of the limitation period is excluded.

The Supplier shall be liable for all direct and indirect damages incurred by us or third parties, even in cases of slight negligence. The Supplier shall therefore be liable for damage to persons as well as to assets of all kinds (financial losses), such as in particular consequential damage caused by defects, loss of profit, loss of earning opportunities as well as compensation for frustrated expenses, etc.

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The Supplier shall indemnify and hold us or our customers harmless in case of direct claims by third parties.

The Supplier must take out product liability and recall insurance or issue appropriate guarantees to cover the risks associated with the goods and/or services.

For all work (in particular assembly, commissioning and repair work), the Supplier undertakes to use only such workers whose employment is permitted under the applicable statutory or contractual provisions. The Supplier undertakes to ensure that the seconded workers are authorized to carry out the work to be performed under the contract in the respective country of performance. Should we suffer any disadvantages as a result of a violation of this provision by the Supplier, the Supplier shall be obliged to compensate these disadvantages in full (including any consequential damages and penalties) within 14 days of being requested to do so.

The Supplier guarantees and assures that all deliveries made by the Supplier are free of third-party industrial property rights and, in particular, that the delivery and use of the delivery items does not infringe patents, licences or other third-party industrial property rights. The Supplier shall indemnify and hold us or our customers harmless in case of direct claims by third parties.

11. continuing obligations

In the case of continuous obligations, we can terminate with effect from the end of the month by giving 14 days' notice.

For good cause, we may terminate this contract at any time without notice. Important reasons are in particular: The opening of insolvency proceedings, or the rejection of the application for lack of assets to cover costs, the violation of legal, official or contractual regulations as well as the making of disadvantageous agreements that are contrary to good morals or the principle of competition.

12. software

We are free to use the number of acquired standard software licenses spatially, factually and without further restrictions within the scope of the business purpose.

For software individually developed for us, the Supplier shall transfer all transferable copyrights and other exploitation rights to the services rendered for all exploitation possibilities known at that time and only becoming known at a later date, as they arise, exclusively from us without separate remuneration. The transfer shall apply to all rights of use without limitation in terms of time, place, purpose of use and in any other way and shall also apply after termination of the contractual relationship for whatever reason. In particular, it includes the right to process and transfer the rights to third parties. When subcontracting orders to third parties, the Supplier shall ensure that we also exclusively acquire the above-mentioned rights to any third party services.

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13. secrecy

The Supplier undertakes to treat all commercial and technical details which are not public knowledge and which become known to it through the business relationship as business secrets. The protected information includes in particular technical data, personal data, purchase quantities, prices as well as information on products and product developments, manufacturing methods, on current and future research and development projects, customer data and all company data.

The Supplier is furthermore obliged to keep secret all illustrations, drawings, calculations and other documents received and to disclose them to third parties only with our express prior written consent, unless the information contained therein is already in the public domain. The supplier must prove that the information is generally known.

The Supplier undertakes to impose the above confidentiality obligations also on its employees, sub-suppliers and other natural or legal persons commissioned by it.

The obligation to maintain secrecy exists until the respective confidential information becomes publicly known without violation of the obligation to maintain secrecy, regardless of whether the contractual relationship was terminated beforehand.

In the event of a breach of this confidentiality provision, the Supplier shall be entitled to demand from the Supplier a flat-rate compensation of EUR 50,000.00, which shall not be subject to judicial moderation and shall be due for payment within 14 days of the request. The compensation of any further damage shall remain unaffected by this.

14. privacy

The personal data of the Supplier, which the Supplier makes known to us within the framework of the respective conclusion of the contract, will be processed by us for the purpose of fulfilling the contract and for advertising our products to the contractual partner; the legal basis for this is Article 6 paragraph 1 lit b, lit c and f of the Basic Data Protection Regulation. Our legitimate interest lies in the direct advertising of our products to the supplier.

The use of our data, in particular trademark use by the Supplier is only permitted with prior express written consent, with other reasonable compensation for costs.

In connection with data protection, the Supplier guarantees the integrity, authenticity, availability, confidentiality and security of all data of the legal transaction.

The Supplier undertakes to comply fully with all statutory provisions and to indemnify and hold us harmless in this connection.

15. place of performance, jurisdiction and applicable law

For delivery and payment, our headquarters in Machtrenk shall be deemed to be agreed as the place of performance, even if the transfer is made at a different location as agreed.

Exclusively responsible for all disputes arising from or in connection with this contract or in connection with its violation, termination or invalidity is the respective competent court at the headquarters of our company.

For all disputes arising out of or in connection with this contract or in connection with its violation, termination or invalidity, the applicability of Austrian law is agreed upon, excluding its conflict of laws rules and excluding the UN Convention on Contracts for the International Sale of Goods.

We are, however, entitled to assert our rights before any other place of jurisdiction possible under Austrian law.

Imprint astebo gmbh

information according to § 24 Media Act or § 5 E-Commerce Act or § 96 para 3 TKG:

Media owner, editor and publisher or service provider of this website is the
 
Austria
 
fax: +43 7243 90212 444
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
UID: ATU 62412525
FN: 276513d, Landesgericht Wels
GISA:17431736 Gas and sanitary engineering and 17526715 Metal technology for metal and mechanical engineering (craft)
 
Account data: Raiffeisen Landesbank Steiermark, IBAN: AT 38 3800 0000 0081 7858, BIC: RZSTAT2G (bank code: 38000)


The object of the company is the production of steam, hot water and heating boiler systems for the industrial sector.

The basic direction of this website as a medium: providing information about the company's business

Data collection: The website uses cookies if you agree. The use of cookies can be disabled. This website does not collect any personal data about its visitors. The IP address of the visitors is technically logged. Details can be found in the data protection section.

Liability: All texts on this website have been carefully checked, but no guarantee can be given for the completeness, correctness and topicality of the information.

Copyright: Texts, graphics and pictures are protected by copyright; commercial use is only permitted with express permission.

activities exclusively on the basis of the following documents:

  • General Conditions of Purchase

data protection

astebo gmbh recognises the importance of protecting the privacy of its customers, potential customers, employees, potential employees, investors, suppliers and website visitors. This privacy policy describes the data collected by astebo gmbh via this internet platform and in the course of your communication with us. It also informs you about your rights and the decisions you can make about the use of your personal data and about how we protect your personal data.

scope and definitions of terms

This website may contain links to other websites, but this privacy statement refers to this website operated by astebo gmbh astebo gmbh.com. Unless otherwise indicated, all references in this privacy policy to "astebo gmbh", "we" or "our" refer to astebo gmbh.

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Some of the pages may contain links to the websites of other astebo gmbh companies or to the websites of third parties. astebo gmbh is not responsible or liable for the privacy statements or practices of such websites. We encourage you to review the privacy policy of each website you visit.

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"personal data" in the sense of this privacy policy means any data, such as in particular name, e-mail address or telephone number, which relates to an identified natural person or makes such an identified natural person identifiable.

use of the data we collect

You can visit our pages and inform yourself about our products, services, companies and worldwide activities without providing personal data. In addition, in order to send inquiries, use certain services or receive newsletters, you must provide certain personal data. astebo gmbh does not collect personal data unless you provide it voluntarily. You may also choose to provide us with personal data when you visit astebo gmbh sites or communicate with us by mail or e-mail.

request / registration forms:

We may ask you to provide personal information so that we can respond to your questions or other requests you make to us through the website. With our inquiry forms we collect your name, e-mail address, postal address, other contact information (company, position in the company, address, telephone number) and data about your company. We may also ask you for further information in connection with special products, services, events or other activities in order to better tailor the use of the website or our offers to you. When we collect your data, we will inform you which data is mandatory and which optional.

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E-Mail Newsletter:

In the newsletter section of the pages you can enter your name and e-mail address to subscribe to various astebo gmbh newsletters containing information about astebo gmbh and its activities. Alternatively, you can send us your postal address to receive newsletters by post.

Registration for events/services (Marketing Automation):

On certain pages you can provide us with your name, e-mail address and other business-related information in order to gain access to special services (white papers, webinars, consulting, offers, events, etc.) and to register for various astebo gmbh e-mail notifications containing information about astebo gmbh and its activities.

Apps for mobile devices:

If you use third-party apps or astebo gmbh - which you voluntarily upload to your mobile device(s) - you may provide us with your name, e-mail address and other business-related information to access special services (white papers, webinars, consulting, events, etc.) and to subscribe to various astebo gmbh e-mail notifications containing information about astebo gmbh and its activities. These apps contain analysis services as described below.

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customer magazines / customer communication:

On registration pages you can provide us with your name, e-mail address, postal address and other contact information (company, position in the company, address, telephone number) to register for various communication activities of astebo gmbh; this data is used to inform you about the astebo gmbh GROUP and its activities.

Non-personal data:

We also collect non-personal data, such as the Internet browser you use, your operating system and the IP address of the website from which you access our pages. We use this information to customize our sites to better match your computer settings, interests and preferences.

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storage:

We only process personal data for as long as necessary for the purposes mentioned above. However, due to legal retention obligations, it may be necessary to store personal data for a certain period of time even after these purposes have been fulfilled. Personal data that must be kept free of damage and legal action against liability claims will be stored for as long as necessary for this purpose.

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cookie policy

astebo gmbh wants to provide you with the best possible online user experience.

That is why we use cookies to analyze your activities on our website, on the Internet and in our apps, to create reports, to optimize and personalize content and ads, and to provide social media features. We also share information about the use of our site with our social media, advertising and analytics partners.

Cookies are small text files stored in your browser, with the help of which we can learn more about your visit or the use of the pages.

Most browsers automatically accept cookies.

analysis services

Several service providers who analyze website and app activity for us offer opt-out mechanisms instead of the possibility to prevent the use of cookies through your browser settings (see last chapter "Opt-out").

These analysis service providers provide us with the following information about your use of the website and apps:

  • Website activities
  • Internet use
  • your anonymized IP address (not connected with other data)
  • Only with your agreement to our privacy policy through a two-part registration process: Your IP address

We use this data to provide you with tailored website and app offers, to personalize communication with you and to provide customized information, invitations and offers.

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forward your data

astebo gmbh does not sell or rent your personal data to outside third parties for their promotional purposes, but we may share your name, address, contact information, etc. with them for customer service and marketing purposes.

Except as described in the above paragraphs, astebo gmbh will only share your personal data with third parties without your consent if this is necessary or appropriate in order to (i) process or fulfil your order, (ii) respond to your requests or inquiries or (iii) involve you in sales promotion activities at your request, (iv) comply with any law, court order or other legal process, or (v) implement or enforce agreements with you or protect the rights, property or safety of astebo gmbh or third parties, or as otherwise permitted or required by law. In the event of a business transaction such as a sale, merger, or reorganization involving astebo gmbh or its parent companies, personal information may be disclosed or transferred to the acquiring company(ies). astebo gmbh may collect summary statistical website data (such as sales or traffic patterns or related information) and pass it on to third parties. Such passed on statistics will not contain any user information that identifies a person.

astebo gmbh will occasionally use subcontractors to provide certain services such as information processing, information storage or the management of communication, marketing, PR and surveys for astebo gmbh. These subcontractors must ensure the confidentiality of the data received by astebo gmbh and may not use it for any other purposes than those permitted by astebo gmbh.

In general, personal data will not be transferred to recipients outside the European Union or the European Economic Area unless it is necessary for one of the purposes mentioned above. In such cases, we will ensure that such recipients are bound by appropriate data protection laws (e.g. EU-US data protection shield, standard contractual clauses).

How we protect your data

If you pass on data via our websites, SSL (Secure Sockets Layer) encryption technology is used. However, data transmission over the Internet can never be guaranteed to be 100% secure. While we strive to protect your personal information during transmission, we cannot guarantee the security of any information you transmit to us or receive from us. All personal data transmitted to astebo gmbh in writing will be kept in a safe place. We instruct our employees and IT service providers who have access to your personal data that they must comply with the guidelines set out in this privacy policy and the applicable laws. This is checked at regular intervals, technically ensured as far as possible and audited by external experts.

transfers

Suggestions, materials or other intellectual property sent or transmitted to astebo gmbh via our websites or otherwise are subject to separate terms and conditions applicable to such material as determined at the time of submission (if applicable). If no such conditions are determined, all such data will be deemed to be non-confidential and publicly available, and astebo gmbh shall have no obligation whatsoever with respect to such data and shall be free to use and disclose such data without limitation, including, without limitation, to development and marketing products using such data.

contact

If you have any questions or comments about this privacy statement or your personal data, you can contact us by sending an e-mail to dThis email address is being protected from spambots. You need JavaScript enabled to view it. or a letter to astebo gmbh, zH Datenschutz, Hovalstraße 11, 4614 Marchtrenk, Austria.

If you believe that your personal data has not been processed in accordance with the applicable laws, you can lodge a complaint with the Austrian data protection authority www.dsb.gv.at.

Your agreement to our privacy policy

By using our websites, submitting personal data and actively agreeing to the cookiepop, you signal your agreement with this privacy policy, consent to the use of personal data submitted to astebo gmbh in accordance with this privacy policy and agree to the general terms of use of these sites. If you do not accept the terms of this privacy policy, please do not send us any personal data.

Changes to the privacy policy

astebo gmbh reserves the right to change this privacy policy at any time, so you should review it frequently. Any changes will be published on this internet platform without restriction.

Opt-Out

If you do not agree with a form of data transfer described in this privacy policy, please contact our data protection committee:

astebo gmbh
zH Data protection coordination
Hovalstraße 11
4614 Marchtrenk
Austria
Tel.: 0043 7243 90212
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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