Customer Service

astebo´s established customer service organization offers its clients the necessary safety in plant service, examination and maintenance.

Customized spare part packages
As an installation project is completed, astebo designs customized spare part packages to guarantee a permanent availability even in case of failure. For existing systems, astebo offers an option of revitalization and modernization.

Plant analysis
No matter whether it´s a BosB-modernization (BosB = Operation without Constant Supervision) or a rebuild of a complete boiler system: astebo has the technical personnel to analyze the plant and to optimize it according to the customer´s request. So the economic operation of existing boiler plants can be guaranteed permanently.

Remote diagnosis and remote maintenance
After installing appropriate remote access modems, the astebo customer service will be at your disposal as fast as possible. Using the latest tools, our technicians quickly analyze your situation and implement an adequate solution from afar.

Boiler repairs
astebo is your reliable partner for maintenance, plant safety, control and water treatment. Boiler repairs and maintenance activities are executed by experienced boiler welders according to all relevant standards.


Drumm Andreas
Head of cusomer service
Tel.: +43 7249 48200-233

Service line: +43 7249 48200-288